Terms and Conditions

Terms and Conditions

Your choice of accommodation is subject to availability. If any preferred of proposed hotel, lodge or resort is not available at the time of booking then an alternative in the same category will be proposed and costs and location may vary.

Bookings made during the festive season ie Easter, Christmas and New Year will have attract an extra supplement cost.

The rates quoted are subject to change with changes in park fees, fuel prices, taxes, vat, third party amendments, or circumstances beyond our control will be passed on to the Client.

Adventours by LK should be informed at least 14 days in advance about any changes to the itinerary such as extension of stay, additional excursions etc which would be subject to availability

Any changes to flight timings, connections and cancellation should be communicated immediately to Adventours by LK, and any additional costs incurred while amending hotels, bookings, activities, excursions, etc will be borne by the client (yourself).

Upon confirmation and payment, in case of booking cancellations (to be done in writing), Adventours by LK will refund payments which will be subject to the following:

• A 20% fee applies for any cancellations done 45 days before the tour commences.
• A 50% cancellation fee applies for any cancellations done 30 days before the departure
• 100% of the total package fee will be retained for cancellations done 14 days before the trip start date
• All applicable refunds will be done 20 days after your cancellation has been confirmed with a 3% charge for payments done via card.
• Any airline bookings done via Adventours by LK will be subject to the airline cancellation policy. The same applies to excursions or activities that may differ in their policy and refunds
• For any amendment done during the ongoing travels, such as an early descent, a noshow for an activity, or an extension of stay, all costs, including accommodation, meals, transfer, etc. will be borne by the traveler/s and paid immediately.

Payments

An invoice will be generated for all confirmed bookings and payments must be done as indicated in writing on or before the due date. Adventours by LK reserves the right to cancel any booking if payments are not made on time. We require a 50% deposit to confirm your booking, and the remaining 50% must be done 30 days before the trip start date.

Luggage Allowance

While booking a holiday/safari in East Africa, you need to be mindful of your baggage. If you are booking a flying safari package for any part of the trip, you will be allowed to carry only 15 kg. Similarly, a mountain climbing trip requires you to carry the necessary baggage and leave all your additional luggage at the hotel. Safari vehicles will also have limited space for luggage.

Luggage that is lost or delayed by the airline often causes a disturbance during your planned tour. We will do our best to help you if such a situation may occur. However, we strongly advise you: to arrive two or three days before the tour, and carry your essential travel luggage, such as walking boots, medication, etc in your hand luggage.

Any additional cost incurred for the baggage transfer will be borne by the traveler and needs to be paid locally. Due to your prior bookings, no changes can be made to your itinerary, and cancellation charges will apply where need be.

Dietary Requirements

Any dietary requirements should be communicated while making a booking so that these can be catered to during the trip. We cater for various dietary needs.